A little help.

Where is my download?

Open your library and sign in with your purchase email. Payment confirmation can take longer for some payment methods. Once confirmed, your purchased version appears with a Download button.

I didn’t receive my sign-in link.

Check spam or junk, and confirm the email address is correct. Links last 15 minutes and work once. Open the newest link and choose Continue. If you still cannot sign in, email support from your purchase email address.

How does membership work?

The membership page lists the included products. Use your library’s billing link to change payment details or cancel renewal. Cancellation keeps access through the paid period. Existing project licenses remain valid; a new project requires active membership or a separate purchase.

What is a project license?

It records a specific project where you will use a member asset, such as a website, video or game. Name the project before downloading the asset. Keep that record with your project files. The license covers the finished project, not resale or sharing of the standalone source assets.

I bought something on Sikho or another Nyza app.

That product manages its own account, payment and access. Open its website or native app for billing support. A NyzaStore listing does not transfer an existing purchase into this library.

Retail deals and refunds.

Retail-deal purchases are fulfilled by the linked retailer. Contact that retailer for delivery and returns. For NyzaStore’s own downloads, see our refund policy.

Talk to us.

Email support@nyzastore.com. Include the product, order reference and what happened. Please do not send passwords, sign-in links, full payment-card numbers or private files unless support specifically needs a safe sample.